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Testimonials Below are recent testimonials from satisfied clients of Safe Harbors.... When my brothers and I realized our 91-year-old mother needed special care, I set out looking for individuals to care for her. We had hoped to keep her at home as long as possible, however, a series of seizures landed her at St. Francis Hospital. Following her hospital stay, our mother required almost 2 months in a rehabilitation facility. The social worker at the rehabilitation facility suggested we look for a nursing home where Mother would have 24/7 attention and care. Not having experience with nursing homes, we were referred to Lori Riley and Safe Harbors for Seniors to assist us with making the right choice for our mom. Not only did Lori find the right facility for our mom, where Mother made friends and became more socially involved than she would have at home, but Lori also hired individual C.N.A.’s, at our request, to keep our mother company around the clock. Lori used both private-hire and agency people, so there was never a time when my brothers and I had to worry about our mother being alone. Furthermore, Lori visited our mother at the long-term care facility 3-4 times each month to make certain Mom was happy and well cared for. Lori took nothing for granted. When Mother was rushed to the hospital from the nursing home in May 2016 after suffering a stroke, Lori was there at the emergency room to meet the ambulance. She stayed with Mother and her aide until the family arrived. When our mother passed away, all of the aides who had cared for Mother were by her side, along with the family. Lori Riley was able to coordinate the care our mother needed to make Mother’s last days as enjoyable and comfortable as possible. I would highly recommend her and Safe Harbors for Seniors. Miriam (Mimi) Greenberg "As an elder-law attorney, I am consistently faced with the hardships and heartbreaks families face when dealing with transitions associated with aging, dementia, or infirmity. Before Lori, I could only be sympathetic and offer advice and coaching. Now, I can offer them a solution which is both proactive and compassionate. Lori relates well to my clients. She quickly adapts to the various situations she faces, some of them extremely challenging. She jumps in and gets it done. She has accomplished feats with shut-ins & hoarding clients that I never believed possible. She has turned their lives around. Her sympathetic, but straight-forward approach creates an instant connection with clients, even when she is delivering unwelcome advice and options. They instantly see that she cares, is honest with them about their options - options which they, in their hearts, probably know to be best for them. It boils down to this, Lori’s company does two things for me: 1.) she takes the pressure off. Once a client retains her, I no longer worry about them following my advice, following through on their promises; alleviating a potentially dangerous or unhealthy situation; or choosing the best option that both meets their needs and allows them to live as long and independently as possible. Even if my client never calls her, I can sleep at night knowing that I tried - that I urged them to call Lori and provided them her contact information and business materials. And, 2.) she makes me look good. With no exception, my clients love her and appreciate my referral. I have also referred Lori’s company to other attorneys who always sing her praises to me. Aging, infirmity and dementia all take their toll, both on the individuals affected and their families, as extended. It upsets everyday life, a life that has been lived for decades in a certain pattern and with certain independence. Difficult transitions are neither fun, nor pretty. They are very upsetting. In Lori, my clients find a sympathetic advocate who understands these dynamics and carefully weighs a client’s needs, while evaluating all appropriate options. They listen to her. I have involved Lori in some tremendously difficult situations - situations I felt would not end well at all. Lori has handled those remarkably well. I am surprised she is still talking to me. You should talk to her." Andrew E. Kearns, Esq.
September 2013. I had only lived in
Connecticut for four years and I was facing major surgery. I
barely knew all my doctors and certainly was not knowledgeable
about the hospital system. From: Bonni Horwitz Lori Riley and Safe Harbors provided an
invaluable service through the entire process of our mother’s
passing. She was present through all the stages of our mother’s
decline, from the first hospital visit through hospice and her
eventual death. She helped navigate the variety of institutions
and the different levels of care with a positive demeanor and an
unsurpassed knowledge of the pathways in death and dying. With
clarity, grace and strength (and a sense of humor!) she was
tireless in helping us sift through the details and logistics
during our mother’s illness, as well as her wake and funeral
services. Her efficient manner and attention to detail were of
utmost importance as some of us were living at a distance and
needed to make urgent decisions regarding our mother’s
condition. It was a comfort to know that she was with our
family, providing unwavering support and compassionate care. I
honestly don’t know how we would have managed otherwise.Thank
you Lori Riley and Safe Harbors for being a bright beacon during
a difficult, and sometimes dark, time. “Hiring Safe Harbors was the absolute best
decision I made while dealing with my mother in a rehab
facility. In less than three hours from the time I hired Lori,
she was able to obtain all the information on my mother that I
had been requesting for 6 days. Safe Harbors determined that my
mother was not in the best facility for what was wrong with her.
I agreed with their decision and within 24 hours my mother was
placed in the perfect facility. Safe Harbors took the ball and
ran with it. I could immediately feel the weight of the world
coming off my shoulders. The intake specialist at the new
facility told me that I had ‘one heck of an advocate for my
mother’; I could not have agreed more.” “When we unexpectedly found ourselves
navigating the unfamiliar and daunting world of eldercare, Lori
Riley came to the rescue. During a very stressful time, hearing
someone say ‘Don’t worry, I can help’ was a huge relief. She
carefully vetted all available options, was extremely responsive
and accessible, and played a significant role in helping us
determine what was best for our situation. We cannot praise Lori
enough for her help as a consultant and as someone who reassured
us that it would all be okay. As a daughter and granddaughter
team, extremely worried about the welfare of mother/grandmother,
we still talk about how we made the right decision and how we
could not have done it without Lori Riley.” |
Safe Harbors
Lori Riley, Managing Partner
(413) 433-8802
LoriRiley@safeharborsforseniors.com